I work for a small print shop. We specialize in wide format printing like blueprints. We received a print request from a customer that we had never heard from before. The customer wanted us to print their files in color in "whatever size they had last time." Again, we had never dealt with ...

I know this is a new site and I'm happy to be the 1st post! I look forward to reading all the great stories people share about their customers in the future.